The Eastern Oregon Workforce Board will be hosting a three day Customer Service training event with workshops in Hermiston, La Grande, and Ontario.

Becoming Guest Service Gold certified as a Certified Guest Service Professional (CGSP®) empowers individuals with the skills and mindset to consistently deliver exceptional customer service. This industry-recognized certification demonstrates a commitment to excellence, sets candidates apart in the job market, and opens doors to advancement in hospitality careers. CGSPs gain a deeper understanding of how to create memorable guest experiences, increase customer satisfaction, and contribute meaningfully to their organization’s success.