Join David Faro, MPA - Director of Workforce and Business Development from the National Restaurant Association for a one day, high impact training designed to align your team around a shared standard of service.

 

This certification experience brings people together from across sectors including hospitality, healthcare, retail, education, public service, and workforce development. Participants gain practical, proven skills that elevate communication, strengthen professionalism, and improve the customer experience across every touchpoint.

 

This is an opportunity to connect with regional employers who are investing in a common service language to drive retention, build stronger teams, and deliver consistent, high quality service across the community.