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Thank you for attending the Applying Hospitality to Workforce presentation at the Oregon Employment and Training Association - Rendezvous It was wonderful to see so many people with an interest in workforce development strategies for the restaurants and hotels of Oregon. If you were not able to attend, thank you for reading this note, you still may find the information useful. 

We wanted to leave participants at the Rendezvous with some resource links so that you have  information right at your fingertips!  Explore.  


Certified Restaurant Professional 

Certified Restaurant Supervisor

Certified Restaurant Manager


Customer Service 

Guest Service Gold 

Food Safety 

ServSafe Manager 

ServSafe Food Handler Card

ServSafe Allergen




Certificate of Achievement

Alcohol Service Certification 

ServSafe Alcohol

Diversity & Inclusion 

Unconscious Bias

Sexual Harassment Prevention


ServSafe Workplace

Please feel free to reach out to me at any time. I would love to unpack some of the models that we are building across the United States to empower hospitality employees and employers. 

If you would like to start a conversation about hospitality workforce development in your region?

My contact information is:

David Faro, MPA, CGSP

Sr. Manager of Workforce and Business Development

National Restaurant Association

Calendly – Book time directly on my calendar to meet and start talking.

Potential Topics for discussion:

  • Meaningful hospitality industry recognized certifications that count in an interview.

  • Incumbent Worker programming and career advancing KSAs for people looking up the ladder.

  • Adult Education strategies for people who love to serve.

  • Dislocated worker strategies for people pursuing new dreams.

  • Supported Youth Apprenticeships for young people.

  • 6 Registered DOL hospitality sector apprenticeships including RTI.


It might be fun to take a look at the programming we have set up in the middle of the country in Madison County Illinois. Get some ideas? We are empowering whole communities through multi-sector customer service training in Collinsville.


We would love to replicate their efforts in your region of the state.

Illinois Business Journal Coverage of WFD initiative in Southwestern Illinois


Thank you for taking the time to read this note, I’d love to be a thoughtful partner and champion for your efforts to empower tourism and hospitality workers and employers in your cities and towns!


Best regards,

David Faro

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